When you place an order with Art By Palaz, you will first receive an order confirmation by email. This confirms that your order has been processed and received in our system.

Once we have shipped your order, you will receive a new email directly from the shipping company with a tracking link so you can easily follow your package all the way.

If you do not receive these emails, we recommend that you first check your spam filter.

You are always welcome to contact us if you have any questions about your order.

You can write to us by email, use the contact form on this page or call us at: xx xx xx xx